Adspoty
Contact Us
Questions, reports or feedback — here's exactly how to reach the right Adspoty team, and what to expect after you write.
We're here to help
Most questions are answered faster on our Help page — but when you need a human, we're easy to reach. Pick the channel that matches your question and you'll get the right team, faster.
Contact channels
Member support — support@adspoty.com Account issues, listings, offers, messaging and general questions.
Trust & safety — safety@adspoty.com Scams, fraud, suspicious listings, harassment and prohibited items.
Billing — billing@adspoty.com Payments, credits, memberships, refunds and invoices.
Advertising & partnerships — advertise@adspoty.com Banner campaigns, sponsored placements and business accounts.
Press — press@adspoty.com Media inquiries and interviews.
Response times: Member support replies within 1 business day. Trust & safety reports are prioritized and typically reviewed within 24 hours. Billing and advertising inquiries are answered within 1–2 business days.
To get the fastest answer, include:
- The email address on your Adspoty account
- The listing title, link or ID number, if your question involves a specific ad
- What you expected to happen and what actually happened
- Any screenshots or transaction references (order number, payment date)
Reporting a listing or member
The fastest way to flag a problem is the Report button on the listing or member profile — it sends our moderation team the full context automatically. Use safety@adspoty.com for anything urgent, and include the link in your email.
Frequently asked questions
I haven't heard back. Now what? Check your spam folder first — our replies come from support@adspoty.com. If it's been more than 2 business days, reply to your original email (don't start a new thread) to bump it to the top of the queue.
Can I call you? We handle all support in writing so every case has a complete history and nothing gets lost. Email also lets us attach screenshots, links and step-by-step fixes.
Do you have an office I can visit? Our team is based in Austin, Texas. For security reasons we don't accept walk-in support visits — but we'd love to hear from you by email.
How do I appeal a moderation decision? Email support@adspoty.com with the subject line "Appeal" and the listing ID. A senior moderator who wasn't involved in the original decision will review it.
Escalation
If your issue isn't resolved to your satisfaction, reply to your support thread and ask for it to be escalated to a supervisor. Escalations are reviewed by team leads within 2 business days.
Mailing address
Adspoty Austin, TX United States
For anything time-sensitive — payment disputes, fraud in progress — always lead with email and mark it urgent in the subject line.